Exchange Policy

EXHANGES ONLY OF EQUAL VALUE OR LESS

 

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request a exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a exchange, you can contact us at butterflysocialitesboutique@gmail.com. If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted. 

You can always contact us for any exchange question at butterflysocialitesboutique@gmail.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept exchange on clearance items.

Exchanges 
The fastest way to ensure you get what you want is to exchange the item you have, and once the exchange is accepted, make a separate purchase for the new item.

IF PRODUCT SELECTED IS NOT AVAILABLE, A PRODUCT SILIMAR TO ITS LIKENESS MAY BE SELECTED AND PROVIDED.